Sentinel Incident — Intermediate: Triage Reports and Manage the Handover

Learn at your own pace

Three practical lessons, exercises and worked answers. Allow approximately 60–90 minutes including assessment, divided into short sessions to suit you. No trainer is required.

Before you begin

Complete Incident Beginner or demonstrate equivalent reporting knowledge.

Your learning journey

1. Review a report without rewriting the evidence — Resolve gaps and contradictions while preserving the original account.
2. Make a proportionate triage decision — Set investigation scope, priority and review triggers from credible risk and uncertainty.
3. Manage evidence and the investigation connection — Maintain traceable evidence, correct links and an accountable response through review.

Practice and assessment

Use a notebook or authorised fictional workspace. The linked demonstration is read only. The separate final test contains ten single-choice questions worth one point each. Seven correct answers achieve the 70% pass mark. Complete the required lessons and assessment to earn the Sentinel course certificate.

Access and scope

Enrolment is allocated by the Academy administrator. A software subscription is not needed to read the demonstration or complete notebook exercises. Editing live Sentinel records requires the appropriate account, permissions and workplace authority. Controls and menu labels may vary by deployment. This course records learning; it does not establish technical competence, regulatory approval or authority to accept operational risk.