Well Operations Crew Resource Management (WOCRM)


Well operations crew resource management (WOCRM)

The importance of non-technical skills to safety and efficiency has long been recognised in high-risk industries such as aviation, mining, rail and healthcare. The oil and gas exploration and production industry are now aware of the benefits and are starting to provide training in cognitive, human factor skills such as situation awareness and decision-making.

Why This Course Is Essential

Up to and including the major incidents experienced on the Macondo and Montara wells, the oil and gas industry had not fully recognised the importance of how psychological factors relating to perception and motivation can contribute to safe and efficient operations.

It is now believed that a step-change improvement in operational safety and efficiency of well operations teams, covering the full spectrum of Construction, Production, Maintenance, Drilling, Completions, Work-overs & Interventions, can be achieved through effective development and application of non-technical skills, also known as Crew Resource Management (CRM).

The oil and gas exploration and production industry now recognises the importance of non-technical skills to operational safety, and embedding discipline-relevant skills and attitudes in training and operational practices.

Who the course is for

This course is for Drill Crews, Coil Tubing crew, Snubbing crew, Slickline crew, E-line crews, Well Test crews and Well Intervention crews, Engineers, Rig Manager, Supervisors, Managers, Superintendents, Cementers, Operations teams, Sub-surface teams and everyone else working in the oilfield industry.

Why it works

  • Minimal disruption to the working day – the course and the five modules are completed at your own pace.
  • Designed for the oil and gas industry, in any location, worldwide
  • Provides the knowledge and tools required to identify roles and responsibilities and leadership.
  • High-impact programme
  • Crew Resource Management (CRM) is proven to be effective in addressing the human factors and lack of non-technical skills that can lead to major accidents in high risk industries and operations

The business benefits

Our online course provides a starting point for all oil and gas well professionals to adopt CRM as standard practice to reduce or even avoid the occurrence of major accidents. 

The key learning objectives are:

Situation awareness – Developing and maintaining a dynamic awareness of the situation and
the risks present during Well Operations.
Decision making -The ability to reach a judgement or choose an appropriate option to meet
the needs of an assessed or anticipated situation.
Communication – The exchange of information, ideas and beliefs, by verbal and non-verbal
Teamwork – The ability to work effectively and interdependently in groups of two or more to
achieve a shared goal.
Leadership – The ability to successfully influence others to achieve a shared goal by providing
guidance, direction, coordination and support.
Factors that impact human performance – These include stress, fatigue, health,
distractions and environmental stressors arising from many internal and external sources.

Your benefits

By taking this course, you’ll be able to:

  • Awareness of the benefits of Crew Resource Management (CRM) 
  • Identify how human factors affect us all,
  • Recognise health and environmental stressors
  • Learn how to influence others to achieve the desired goals
  • Identify communication as being essential for a safe operation.

The average time needed to complete the course and modules is 6 hours and the minimum pass mark for the exam is 70% and is valid for 1 year.

World Safety Family

Who benefits From This Course

Everyone! human factors failing are a serious risk to our lives, homes and businesses.

The world is changing quickly and businesses need employees with training, knowledge and skills in order to be competitive.

People who continually develop their professional skills or pursue higher education and training, are placing themselves at the forefront for career advancement opportunities in their future.

By giving yourself or your employees, the knowledge to perform your role safely at work, you will stay safe at work and go home safe, which makes the rest and play time in life, far more rewarding, whatever it is you love to do.


About Instructor


23 Courses

Not Enrolled
or 199 GBP

Course Includes

  • 29 Lessons
  • 6 Tests
  • Course Certificate