• Data Protection

  Clothes retailer Fatface: Someone's broken in and accessed your personal data

  Posted by Unknown Member on 25 March 2021 at 6:42 pm

  British clothes retailer Fatface has infuriated some customers by telling them “an unauthorised third party” gained access to systems holding their data earlier this year, and then asking them to keep news of the blunder to themselves.

  Chief exec Liz Evans wrote in an email titled “Strictly private and confidential – Notice of security incident” sent to users yesterday:

  Please do keep this email and the information included within it strictly private and confidential.

  What happened?

  On 17 January 2021, FatFace identified some suspicious activity within its IT systems. We immediately launched an investigation… [and] determined that an unauthorised third party had gained access to certain systems operated by us during a limited period of time earlier the same month….

  Some of your personal data may have been involved in the incident. This could include some or all of the below listed categories of information relating to you.

  First name and surname.Email address.Address details.Partial payment card information by way of the last 4 digits and expiry date.

  Please rest assured that full payment card information was not compromised. We have been working with the relevant authorities and external security experts to ensure a comprehensive response to the incident. In addition, we have notified the Information Commissioner’s Office in the UK and other law enforcement authorities of this incident.

  We have taken various additional steps to further strengthen the security of our systems. Please rest assured that our systems are secure, our website remains fully operational and FatFace is a safe place to shop, both in store (when we can reopen our shops) and online.

  So don’t share this information as the company wants it kept secret.👍

  Unknown Member replied 4 years, 1 month ago 1 Member · 0 Replies
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